HOME / OUR COMPANY

freQuest LLC | Research management software solutions and services

Devoted to market research solutions for 11 years

The company was founded in 2007 basically for developing and licensing software solutions. Each member of the development team has experiences of several years in the development of tools aiding market research, resulting in the superior skills and high level competency of our company. Particularly important for us is to develop software solutions fully adapted to the expectations of our partners.

We at freQuest don’t make mass products! Subsequent to detailed consultations with the client, we accomplish software development to meet all criteria. Advices of our experts based on experiences of many years will help you, and guarantee that this cooperation will result in choosing the most efficient methods for your project. Each survey is different, so the aiding program must have all specific features perfectly matched to the given requirements.

WATCH THE VIDEO
CONTACT US AND TRY OUR SOLUTIONS

Over…

11 years' experience
100 clients
10000 surveys
40000 development hours

Our services

DEVELOPING AND OPERATING SOFTWARE SOLUTIONS FOR MARKET RESEARCH

Our research solutions are optimized for the business environment. We develop quantitative, qualitative, panel management and data visualisation tools based on the requirements of our clients, with special efforts to ensure data security at the highest level. Your work will be supported by our experts having experiences of over 15 years.

AUTOMATED DATA PROCESSING AND DATA VISUALISATION

The freQuest Professional system enables you to review the results of your client and employee surveys instantly. For regular research tasks, we adapt the freQuest Dashboard data visualisation tool and the Tableau system to your specific requirements.

LEGAL ADVICE FOR DATA MANAGEMENT AND DATA PROCESSING

In the business environment, the implementation of proper legal and data protection backgrounds may be as important as the safe operation of the software. Our legal expert and data protection specialist will provide support for you for the development of the legal background of the research system, for preparing the data protection audit and for drawing up various rules and regulations.

PROVIDING SURVEY TEMPLATES TAILORED TO YOUR COMPANY'S NEEDS

Experienced researchers of a specialized business partner of freQuest, the NRC Marketing Research and Consultation LLC can provide you with various types of questionnaire templates like household, employee, customer experience, NPS, product development or promotion testing, to enhance your work. And in case of special surveys our experts can help you to set up the questionnaires.

COMPREHENSIVE DEVELOPMENT OF YOUR CUSTOMER EXPERIENCE RESEARCH SYSTEM

For licensed users of the freQest system, we can provide a tailor-made Customer Instant Feedback system for operation both on off-line and on on-line customer points – if required. This system enables our clients to receive real-time feedback on the evaluation of each touchpoint and on their crew, through the on-line dashboard.

EXPERT SUPPORT TO ONLINE RESEARCH PANEL BUILDING

In case of building client and employee panels, we provide our clients with the freQuest panel management software, and in addition, our panel building experiences of over 18 years can help them create high quality research panels, maintain response rates and operate the panels successfully.

We'll support your research projects

Management

null

He is a leading expert of on-line market research, engaged in market research for more than 18 years as the leader of NRC.

János Klenovszki

owner, executive director
null

With education in mathematics, she is a programmer working in various fields of programming for the last 22 years. As a member of the team designing and programming the freQuest questionnaire assembly software, she began to shape the basic elements of the system in 2003. Since then she was continuously involved in the technical backing and development of this system.

Réka Ilyés

systems architect, programmer
null

He is the designer and developer of the freQuest questionnaire management software, providing continuous support for the users in case of problems.

Attila Ilyés

lead developer

Our partners told

E.ON introduced the freQuest questionnaire assembly application, as well as the panel system in mid-2016. We use them for the management of our internal panel, for connected client surveys, and also for touchpoint monitoring. Since 2017 we channelled an internal competition for ideas together with its evaluation phases fully to this platform. At E.ON we use a continuously refined and in fact easily usable system, thanks to the practically non-stop available support functions in connection with the use of freQuest and to the creative brainstorming opportunities. I would just say, if I was freQuest: We recommend ourselves!
— LÁSZLÓ KENYERES, Customer Insight Program Manager, E.ON
The freQuest software is a simple, still versatile tool that makes the implementation of internal surveys and the research dedicated solely to own clients significantly easier. The system is backed up with professional support of high level, so I receive quick and exact answers to my questions that may arise.
— MARCELL ÁRKUS, market researcher, MKB Bank
Being a market research company, we have to create questionnaires day-to-day. So it is of key importance for us to have the software that makes this process easier and quicker by its user-friendly interface and huge tool set, making this way the work of our researchers more efficient. freQuest is undoubtedly a tool of this type. Last year we created more than 400 questionnaires with this software. I would like to emphasize the proactive attitude of their consultants towards us as clients, as well as their flexibility in responding to our needs since the very beginning. Today we can hardly imagine any task of drawing up questionnaires, for which freQuest could not offer a solution.
— IMRE KURUCZ, research director, NRC Marketing Research and Consultation LLC.

Do you carry out market research regularly?

We will help you to implement your research projects effectively and without stress.
CONTACT US

Professional market research tools for business